All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by RAW Ventures Enterprise. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

RAW Flavours may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Ringgit Malaysia/USD and all charges will be processed in Ringgit Malaysia/USD

RAW Flavours is under no obligation to accept the suggested retail prices, and may sell at any price he/she chooses. Prices are subject to change without notice.

RAW Flavours will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, RAW Flavours will not be responsible for any delays in delivery which are beyond its control. Once payment has been received and processed, goods will be shipped. All orders will have a delivery tracking number to ensure safe delivery and are subject to the courier company’s timings and terms and conditions.

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by RAW Flavours on this website, but RAW Flavours is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this website or on any other website. Information and related materials are subject to change without notice. This website and all information and related materials it contains are provided “AS IS.”

RAW Flavours makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this website or the information or materials it contains. By using this website, you assume the risk that the information and materials on this website may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.



RAW Flavours is committed to protecting your privacy. This means that we do not distribute, rent, or sell any of your personal information. RAW Flavours may share non-personal, non-individual information to our partners in aggregate form for research analysis. For example, we will not show that you purchased a specific item but rather, how many customers purchased that item.

When you browse through our site, we collect information on the efficiency and working of our website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the site. Any information that we collect from you will be used to improve and personalize your shopping experience and all information is stored in a secure manner. We must cooperate fully with any law institution should a situation arise where our information can be of assistance.


Payment Options

RAW Flavours accepts direct bank transfer, debit/card and FPX transfer through payment gateway only. All RAW Flavours prices are in Ringgit Malaysia/USD and prices charged to overseas-based credit cards are according to the exchange rate on the day of shipment.


Declined Orders

We reserve the right to cancel an order and/or to place a stop on online orders if:
1. your order is not accepted at the nominated delivery address; or
2. we believe (or reasonably suspect) that your order is fraudulent or you have otherwise breached these website terms and conditions.



Due to the nature of the products, RAW Flavours does not accept any returns, exchange or refunds.



Your use of this website is at your sole risk. To the extent permitted by law, we exclude all express or implied conditions or warranties of any kind, including any warranty that the material on this website will be reliable, accurate or complete, or that your access to this website will be uninterrupted, timely or secure. In particular, we do not warrant the reliability or accuracy of card information or that material accessible on or through this website will be free from errors, viruses, worms or other harmful code.

We are not liable to you or to any other person for any loss or damage (including any other form of indirect or consequential loss) either in negligence, other tort, breach of contract, breach of warranty or for any other reason or cause whatsoever, arising out of or in connection with Online purchases or use of this website, including any loss or corruption of data, interference with or damage to your computer or any interruption, delay or failure in this website. These exclusions only apply to the extent permitted by law. Our liability to you in contract, tort (including negligence), under statute or otherwise, will be reduced by the extent (if any) to which you caused or contributed to the loss or damage. This clause will apply even after this agreement has ended. Where legislation implies any condition or warranty that cannot be excluded in these website terms and conditions – online purchases, we limit our liability for breach of any such implied conditions or warranties to the replacement or repair of the goods (or costs thereof) or re-supply of the services (or costs thereof).